Production Support Analyst - Java , API integrations, DEVOPS CI/CD

Role: Production Support Analyst Work Type: 100% Remote Primary Skill: Java application Production support/DEVOPS CI/CD Primary Responsibilities (RUN-Focused) The resource will be accountable for operational stability and support, including: Monitoring system health and responding to production alerts and incidents Frontline incident triage and resolution using ServiceNow Participation in an established on-call rotation during business-critical periods Weekly fix, maintenance, and patch testing and validation Application and API certificate monitoring, renewal, and validation Participation in disaster recovery (DR) testing and exercises Coordination with internal teams and vendors to troubleshoot and resolve issues Maintaining operational documentation and runbooks ________________________________________ Secondary Responsibilities (Build & Automation Support) As operational stability allows, the engineer may also assist with: Minor development tasks and automation scripting ...