About the Role
**Production Applications Support Analyst**
This challenging role is now available in our Production Support team in Budapest for someone with solid application support experience in a global environment.
**What roles you will have:**
+ Provide technical and business support for users of Citi Applications.
+ Utilize good understanding of apps support procedures and ITIL concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
+ Act as a liaison between users/traders, interfacing internal technology groups and vendors.
+ Participate in disaster recovery testing, application releases, from development, testing and deployment into production.
+ Perform post release checkouts after application releases and infrastructure updates.
+ Analyze applications to identify risks, support procedure gaps, vulnerabili...
This challenging role is now available in our Production Support team in Budapest for someone with solid application support experience in a global environment.
**What roles you will have:**
+ Provide technical and business support for users of Citi Applications.
+ Utilize good understanding of apps support procedures and ITIL concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
+ Act as a liaison between users/traders, interfacing internal technology groups and vendors.
+ Participate in disaster recovery testing, application releases, from development, testing and deployment into production.
+ Perform post release checkouts after application releases and infrastructure updates.
+ Analyze applications to identify risks, support procedure gaps, vulnerabili...
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