About the Role
Product Support Specialist
Job Location: Seoul, KOR
Job Requisition ID: 14247
Join our global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes to our patients. We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates it—where your skills and values drive our collective progress and impact.
**About the Role**
The Product Support Specialist provides first-line troubleshooting and technical support for Solta’s product portfolio. The role focuses on resolving customer issues, improving service processes, and ensuring customer satisfaction. Join our team and contribute to delivering exceptional service to our clients.
**Key Responsibilities**
+ Provide technical support for hardware, software, and consumables via phone and email
+ Manage customer cases from open to resolution, ensuring timely follow-...
Job Location: Seoul, KOR
Job Requisition ID: 14247
Join our global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes to our patients. We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates it—where your skills and values drive our collective progress and impact.
**About the Role**
The Product Support Specialist provides first-line troubleshooting and technical support for Solta’s product portfolio. The role focuses on resolving customer issues, improving service processes, and ensuring customer satisfaction. Join our team and contribute to delivering exceptional service to our clients.
**Key Responsibilities**
+ Provide technical support for hardware, software, and consumables via phone and email
+ Manage customer cases from open to resolution, ensuring timely follow-...
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