Product Support Specialist – R&D Product Support

What to Expect

As a Product Support Specialist (PSR) within the Brainlab R&D Product Support division, you will join an international and multidisciplinary team dedicated to advancing our mobile platforms and digital OR technologies. In this role, you are the crucial link between R&D, Product Management, and the global Support Organization, ensuring that Brainlab medical devices are reliable, serviceable, and continuously improving throughout their entire lifecycle.

You will be part of the R&D Product Support team, a group of Product Support Specialists who share a unified mindset, common processes, and a collaborative approach. Together, we support a diverse portfolio spanning Robotics, Image Guided Surgery systems, Digital OR components, and the Brainlab Instrument portfolio. Our multidisciplinary expertise enables us to drive service readiness, product quality, and customer satisfaction across multiple product line...