Full-time
Product Support Lead: APIs, SaaS & Escalations
Posted by Strider • moreno, buenos aires, Argentina
About the Role
Strider in Buenos Aires is looking for a Product Support Manager to enhance technical support for SaaS platforms. The ideal candidate should have over 5 years of experience in software development, lead a support team, and communicate effectively in English.
The role involves owning support processes, working closely with customers to resolve issues, and collaborating with Product and Engineering teams to improve overall service quality.
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