Product Support Engineer

Overview

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any applicationor network, before employees notice the issue. As the first solutionto allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 millionemployees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Role

Job Description

As a Product Support Engineer/Technician you will be handling the support level 1 and level 2 requests around the Nexthink solution and its different components. You will be based in our branch office in Madrid having a hybrid model (3 days per week going to the office) and you will report to the Service Delivery M...