Product Specialist

General Purpose of Job:

The Product Specialist will be responsible for implementation and support of software platforms as well as guide their development. This position will report to a Product Manager. Organizational and communication skills are essential to success in this role, which will coordinate frequently with other teams at Quad and interact with Quad’s customers regularly.





Key Responsibilities:

• Implementing software platforms with customers, including training users

• Supporting platforms after implementation

• Collecting and analyzing feedback from customers and other team members to shape roadmap and features

• Working with developers to ensure that deadlines are met and quality is excellent

• Assisting with the discovery process at customers

• Providing documentation for software platforms

• Coordinating with other Quad teams w...