Product Operations Framework & Process Specialist

Join Our Team And What We'll Accomplish Together

Product Operations is building the customer digital solutions engine to drive TELUS forward. We are moving from strategy into execution by implementing a standardized, automated operating framework that enables our teams to work smarter and faster.

Our portfolio focuses on three domains:

• Digital Customer Experiences — seamless journeys for external users
• Team Member Enablement — tools that simplify the daily lives of staff
• Developer Platforms — scalable foundations for our technical teams

Unlike traditional revenue-focused product teams, our CIO portfolio treats internal solutions with the same rigour as external ones.

As the Product Operations Process Specialist, you'll be the “Architect of Flow”—turning abstract processes into documented workflows that reduce complexity and empower every squad to move from idea to shipp...