Product Manager - Customer Device Lifecycle, Consumer Mobility

Product Manager - Customer Device Lifecycle, Consumer Mobility

Location: Toronto, ON, CA, M5J 2V5 Calgary, AB, CA Vancouver, BC, CA

Jobs by Category: Sales and Marketing

Job Function: Marketing

Status: Full Time

Schedule: Regular

Description

Our team and what we’ll accomplish together

The Customer Device Lifecycle, Consumer Mobility team leads how customers discover, finance, upgrade, and manage their devices at TELUS and Koodo. We bring together product, data, and customer experience into a single lifecycle—spanning embedded finance, platform and vendor ecosystems, circular economy, and omnichannel journey design.

Our work transforms hardware transactions into long-term customer relationships by making device ownership effortless from purchase through refurbishment and resale. We own the full lifecycle from the customer’s perspective: financing, upgrades, trade-in, device protection, refurbishmen...