About the Role
JOB PURPOSE
The Product Innovation Manager is responsible for hypothesizing, researching, sizing, testing and analyzing data & customer behavior to identify short and long-term opportunities for the MSC Cruises brand. This role will use analysis to guide strategy by understanding gaps, performance and insights to create a portfolio of concepts that directly respond to consumer insights. These concepts will lead the strategy for experience innovation and shape the offering for the future of vacation experiences while driving incremental satisfaction & profitability for the brand. Reporting to the Senior Manager of Product Innovation, this role will significantly influence decision making related to resource allocation, product strategy, ship design, and customer experience.
KEY ACCOUNTABILITIES
• Develop guest-centric product strategies that are grounded in consumer insights.
• Develop concepts tha...
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