About the Role
Testing new features and releases ahead of launch, documenting findings, and providing structured feedback to the product team. Contributing to product ideation and improvement - sharing observations from customer interactions, identifying recurring pain points, and helping shape the direction of our products.Responding to customer support tickets - troubleshooting issues, answering product queries, and ensuring customers receive a prompt and helpful experience. Creating and maintaining knowledge base articles, how-to guides, and product documentation to help customers get the most from our applications.In time, supporting the planning and rollout of our productised intranet offering to new customers.Motivizer Benefits Platform to choose and manage all your benefits in one place. You receive a budget (550 PLN monthly). You can choose medical care package, meal tickets, sports cards (we have Multisport and on preferential t...