Process Transformation Head

Overview

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description

Responsibilities

• Process Analysis: Evaluate existing network processes, workflows, and procedures, identifying areas for improvement and inefficiencies.
• Data Collection & Analysis: Collect and analyze data to support decision-making.
• Process Documentation: Document network processes and operational standards, creating detailed process maps, flowcharts, and SOPs.
• Benchmarking: Research and benchmark network processes against industry standards and competitors to identify best practices.
• Cross-Functional Collaboration: Work with NTG, ISG, CXM, and other departments to gather insights, assess needs, and ensure cross-functional alignment on process improvements.
• Project Management: Le...