Company Description

Redcliffe Labs is India's fastest growing omnichannel Pan India diagnostics service provider having its services in 220+ cities through a network of 80+ owned advanced labs and 2000+ Collection Centers powered by home sample collection across India. We are on a mission to provide quality healthcare services at affordable rates making diagnostics easily accessible and convenient to one and all.

Location: Gurgaon
Experience: Minimum 5 Years (Diagnostics Industry)

Role Description

1. Deliver process and product training to Sales and Customer Support teams.
2. Provide training on prescription reading and diagnostics test understanding.
3. Conduct mock call sessions and evaluate call quality.
4. Train new hires on OJT (On-the-Job Training) certification processes.
5. Develop and update training materials, SOP...