Process Optimization Manager

• Design, develop, implement and maintain MIS and WFM processes and systems
• Ensure that MIS and WFM systems are effectively and efficiently managed
• Ensure that all MIS and WFM systems comply with regulatory requirements
• Identify opportunities to improve the effectiveness and efficiency of MIS and WFM processes and systems
• Develop and maintain process documentation and training materials
• Collaborate with other departments to ensure that MIS and WFM systems are integrated with other business processes
• Manage a team of MIS and WFM professionals, including hiring, training, coaching, and performance management
• Develop and manage the MIS and WFM budget

Requirements:

• Bachelor's degree in computer science, information systems, or related field
• 5+ years of experience in MIS and WFM process management
• Experience in managing a team of MIS and WFM professionals
• Strong knowledg...