Full-time

Process Manager

Posted by eClerx • Mumbai, Maharashtra, India

📍 Mumbai, Maharashtra 🕒 June 14, 2026

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About the Role

Roles and Responsibilities:
Campaign Operations & Execution
Build and manage complex, multi-touch engagement programs (Nurtures) using Marketo’s Smart Campaign logic.
Setup and optimize email assets, landing pages, and forms, ensuring mobile responsiveness and brand consistency.
Implement A/B testing on subject lines, CTAs, and layout to drive continuous performance lift.
 Lead Management & Lifecycle
Manage the Lead Scoring model to ensure high-quality leads are passed to Sales at the right time.
Oversee the Marketo-Salesforce (SFDC) sync, monitoring for errors and ensuring data flows correctly between both platforms.
Manage lead routing, data normalization, and list segmentation for hyper-targeted campaigns.
 Reporting & Analytics
Build and maintain performance dashboards to track MQLs, conversion rates, and campaign ROI.
Provide actionable insights to the Marketing team bas...
                

Job Details

Location Mumbai, Maharashtra
Job Type Full-time
Category Operations Specialties Managers
Posted June 14, 2026
Deadline July 24, 2026

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