Process Improvement Manager

Job ID

Posted
05-Jan-2026
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
Administrative, Consulting, Data & Analytics
Location(s)
Makati City - National Capital Region - Philippines
Job Summary
The Operational Excellence Manager is responsible for driving innovation and supporting the organization on process maturity and standardization, business performance efficiency and effectiveness and value generation through Lean Six Sigma projects, Kaizen events and the implementation of the Global Operational Excellence strategy.
Performance Management, Continuous Improvement & Operational Support
Lead the strategic Operational Excellence BSO programs (Process improvement, Improve by Kaizen, Maturity Model, Automation, RPA)
Drive efficiency (leverage) through process standardization, digitization and identification of appropriate functions to be automated or centralized.
Change Management – drive transformation and imple...