Full-time

Process Improvement Analyst

Posted by Sagility • Pavia, Iloilo, Philippines

📍 Pavia, Iloilo 🕒 February 25, 2026

About the Role

Role Description

We are seeking a Process Improvement Analyst for a full-time, on-site position based in Iloilo. As a Process Improvement Analyst, you will be responsible for analyzing performance data and identifying key areas for improvement to enhance customer service.

Minimum Qualifications:

  • College degree (any field)
  • At least 1 year experience in a BPO setting
  • Quality Analyst experience is an advantage
  • Healthcare experience is a plus
  • With good communication, presentation, interpersonal and analytical skills

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Submit your application today and take the next step in your career journey with Sagility.

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