About the Role
Process Excellence Specialist II – Affirm
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later with no hidden fees or compounding interest.
What You’ll Do
- Operate as a product and process expert in business areas & pillars
- Inform, influence, and execute new strategies and tactics using sound analysis and impact metrics to drive product investments
- Monitor the effectiveness of key product work streams and make recommendations for improvement
- Hold Operations and Product accountable to key KPI’s, ensuring any missed metrics are addressed with a comprehensive mitigation plan
- Work with product and engineering partners to enhance their knowledge of the current customer experiences and existing opportunities
- Maintain and utilize complex dashboards for performance insights
- Attend Weekly/Monthly/Quarterly governa...
Ready to Apply?
Submit your application today and take the next step in your career journey with Affirm.
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