Process Excellence Director Position At Xplore Markham

Drive operational success as the Process Excellence Director with Xplore. Focus on process optimization to enhance customer and employee engagement across the organization.

As Xplore Inc continues to revolutionize rural broadband, we're hiring a Director of Process Excellence to lead our initiatives. This role will leverage your 10+ years in operational excellence to establish a Process Excellence Centre of Excellence. You will work closely with various departments to implement effective processes that improve customer journeys and internal operations.

Key Responsibilities

• Lead the development of a process excellence strategy
• Implement Lean and Six Sigma methodologies consistently
• Monitor process performance and identify improvement areas
• Collaborate with cross-functional teams to enhance service quality
• Track and validate savings from process improvements

Requirements

• Bachelor's degree in...