Process Digitalization & Technology Enablement Lead
Posted by Globe Telecom • Taguig, Metro Manila, Philippines
About the Role
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
The Process Digitalization & Technology Enablement Lead is responsible for accelerating Globe’s shift from manual, human-dependent operations to digital-first, data-driven processes. This role ensures that process excellence is powered and sustained by technology through the management of enterprise-wide process tools, automation, AI, and process mining capabilities. The position serves as the strategic bridge between Process Governance & Enablement, Information Systems Group (ISG), and business process owners, ensuring that technology adoption translates into measurable business value, efficiency, and enhanced customer experience.
Key Mandate
To enable and sustain process excellence through technology, by:- Champion Glo...
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