About the Role
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
The Process Digitalization & Technology Enablement Lead is responsible for accelerating Globe's shift from manual, human-dependent operations to digital-first, data-driven processes. This role ensures that process excellence is powered and sustained by technology through the management of enterprise-wide process tools, automation, AI, and process mining capabilities. The position serves as the strategic bridge between Process Governance & Enablement, Information Systems Group (ISG), and business process owners, ensuring that technology adoption translates into measurable business value, efficiency, and enhanced customer experience.Key Mandate:
To enable and sustain process excellence through technology, by:
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