Full time

Principal Program Manager – SDR & ISR

Posted by Sprinklr • Gurgaon, Haryana, India

📍 Gurgaon, Haryana 🕒 March 01, 2026

About the Role

Description

Role summary

We are hiring a Principal Program Manager to run global programs for our SDR (Sales Development) and ISR (Inside Sales Rep) teams. This role drives outcomes across productivity, pipeline quality, hygiene, win rate, NAAR, retention, and expansion by building a strong operating rhythm, using data to spot issues early, and ensuring teams execute consistently.

You may not have direct reporting lines, but you will lead through influence and partner closely with Sales Leadership,RevOps, Enablement, Marketing, Customer Success/Renewals, Finance, and Systems teams.

Key outcomes you will drive

  • Productivity: activity effectiveness, meetings created, pipeline generated, ramp speed

  • Hygiene: CRM/data discipline, stage accuracy, cleanhandoffsand follow-ups

  • Quality: better qualification, better account/persona targeting, higher quality pipeline

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