About the Role
As a ServiceNow Principal Engagement Manager, you will be pivotal in leading an Expert Services delivery team that provides a rapid path to success and ongoing value for customers. Principal Engagement Managers are seasoned leaders who build high-performing teams, accelerate time to value, and drive rapid and effective program decision-making.
In this role, you will use your advanced leadership skills and expertise in delivery and utilise Now Create, the ServiceNow Implementation Methodology, to drive successful customer outcomes.
You will be responsible for leading the delivery team throughout large, complex customer engagements; these responsibilities include:
- Lead the delivery team throughout the engagement and drive the overall vision and direction.
- Work with the Sales Account Team, partner, and customer to understand...
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