Full-time
Pre-Sales Solutions Architect — Amazon Connect Expert
Posted by Zendesk • Montreal, Montreal (administrative region), Canada
About the Role
A customer service solutions provider is seeking a Solutions Architect to act as the key technical expert in the pre-sales process. The role involves collaborating with customers to design customized solutions, leading technical scoping, and creating proposals. Candidates should have over 3 years of customer-facing experience and expertise in AWS environments, including Amazon Connect. This position offers a hybrid work model, requiring some time in the office to facilitate team collaboration.
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