Practice Coach II/Clinic Manager

Overview

Our FYidoctors - Toronto - College Park clinic is looking for a candidate to join as a Practice Coach II to fill an existing vacancy. The Practice Coach will coach staff on processes, programs, and products, and will be involved in education. The role includes cross-training to assist staff with patient service and sales. The ideal candidate will have previous retail optical experience as a manager and/or customer service specialist.

The team member will work a schedule of 40 hours per week . Our clinic is open Mondays through Saturday . This is a term position from March 15, 2026 until October 4, 2027.

What Do You Bring

• College degree or equivalent experience
• Previous experience in customer service and retail preferred
• Two to four years management/supervisory experience
• Demonstrated skills in coaching and advising staff
• A proven track record of delivering the organization’s re...