Power Generation Field Service Technician - Level II

**DESCRIPTION**

**In this role, you will make an impact in the following ways:**

+ Engage customers courteously and professionally.
+ Use specialized tools and follow procedures to diagnose and complete repairs.
+ Perform preventative maintenance on power generation products.
+ Escalate unresolved issues to more experienced technicians or supervisors.
+ Complete required documentation (service worksheets, timesheets, etc.).
+ Maintain service vehicle and tools.
+ Adhere to Health, Safety, and Environmental policies.

**Key Responsibilities:**

+ Customer Engagement: Provide courteous and professional service to customers.
+ Diagnostics & Repairs: Use specialized tools and procedures to diagnose and complete basic repairs.
+ Preventative Maintenance: Perform scheduled maintenance on power generation products.
+ Issue Escalation: Refer unresolved issues to senior technicians or supervisors.
+ Documentation: Accurately comple...