About the Role
Description
:Major Job Functions:
Proactively build quality customer relationships and manage an account base of 500-800 accounts
To develop a relationship with the customers in the assigned account base, conduct a proper needs analysis and make product recommendations based on the customers’ business needs
Maintain a minimum of 50 calls per week to promote,developand qualify equipment leads and sell parts, service, labor, and customer value agreements
Maintainaccuratecustomer account and machine population information, to support demographic targeting and forecasting for sales andpromotions;conduct customer needs analysis and potential
Understand,updateandutilizeCRM (Customer Relationship Management System), PSET, and Cat applications such asSIMSiand SIS (Service Information System)
Have a strong understanding of Finning/Cat digital solutions and apps such as parts.cat.c...
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