Post Market Surveillance Specialist 1

**Post Market Surveillance Specialist****Responsibilities:*** Developing professional expertise, applies company policies and procedures to resolve a variety of issues.* Interfaces with Customer Service and customers/patients to gather additional information required for complaint initiation/investigations, including the retrieval of product samples and or durable equipment retrieval for evaluation.* Ensures that complaints from multiple sources (i.e. email, phone, verbal, fax, etc.) are entered into the complaint database.* Responsible for receiving, reviewing, and entering data into the Compliant Management Database regarding customer/patient product inquiries and complaints using good documentation practices (GDP).* Works on problems of moderate scope where analysis of situation or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action.* Ensures that durable Equipment CRM Technical Service reports ar...