About the Role
Lead transformative VIP services at DraftKings as Player Development Manager. Elevate customer experiences and drive sales growth through team coaching and strategic innovation.
DraftKings is seeking a Player Development Manager to inspire and coach VIP Hosts and Executives. By enhancing customer service and utilizing proactive sales tactics, you'll contribute significantly to net revenue. This role demands collaboration with Analytics teams to optimize reward programs and improve operational efficiency. Your leadership will be crucial in developing sales training and managing escalated client cases.
Key Responsibilities:
• Drive VIP sales metrics and customer engagement
• Improve operations through process and compliance initiatives
• Collaborate with Analytics on reinvestment programs
• Develop and implement sales training for teams
• Manage team performance through coaching and feedback
Requirements:
• Bachelor's degree and 5 years in Gaming or Hospitality...
DraftKings is seeking a Player Development Manager to inspire and coach VIP Hosts and Executives. By enhancing customer service and utilizing proactive sales tactics, you'll contribute significantly to net revenue. This role demands collaboration with Analytics teams to optimize reward programs and improve operational efficiency. Your leadership will be crucial in developing sales training and managing escalated client cases.
Key Responsibilities:
• Drive VIP sales metrics and customer engagement
• Improve operations through process and compliance initiatives
• Collaborate with Analytics on reinvestment programs
• Develop and implement sales training for teams
• Manage team performance through coaching and feedback
Requirements:
• Bachelor's degree and 5 years in Gaming or Hospitality...
Ready to Apply?
Submit your application today and take the next step in your career journey with DraftKings.
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