Full-time

Platform Support Engineer

Posted by PowerToFly • WorkFromHome, Ciudad de México, Mexico

📍 WorkFromHome, Ciudad de México 🕒 March 02, 2026

About the Role

Platform Support Engineer

fulltime | possible hiring locations: UK, Poland, Ireland, Mexico or India | no sponsorship provided

  • Are you ready to take ownership and solve complex technical challenges?
  • Do you thrive in dynamic environments where collaboration and curiosity drive success?
  • Are you passionate about mentoring others and delivering exceptional platform support?

Key Responsibilities

  • Manage, triage, and resolve deep-level technical issues.
  • Collaborate with engineering to expedite solutions and review bugs/issues.
  • Lead stakeholder and client calls, driving agendas and owning outcomes.
  • Assist leadership with reporting and managing escalations.Facilitate brainstorming sessions and create actionable summaries.
  • Mentor and support less experienced team members.

What’s in it for you?

  • Inclusive, innovation-driven global team cult...

Ready to Apply?

Submit your application today and take the next step in your career journey with PowerToFly.

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