Platform Operations Engineer (AWS)

The Platform Operations Engineer will be responsible for ensuring the stability, scalability, and reliability of the Cloud File Transfer (CFT) platform on AWS. This role involves operational ownership, incident management, cloud infrastructure optimisation, and continuous improvement across a mission-critical, high-throughput environment supporting multiple government agencies.

Key Responsibilities

• Lead cloud platform operations for the CFT platform, focusing on monitoring, performance optimisation, reliability, release operations, and continuous improvement within AWS environments.
• Manage and optimise AWS cloud infrastructure to ensure scalability, high availability, security, and cost efficiency.
• Establish and maintain operational processes including runbooks, dashboards, daily health checks, incident communication workflows, and operational reporting with actionable insights.
• Own L2 incident management, in...