Full time
Platform Analyst - SAP BA- Customer Service
Posted by Philips • Eindhoven, North Brabant, Netherlands
About the Role
JOB DESCRIPTION Provides consultative advice within specific functional areas, working independently to analyze and address complex IT challenges while offering expert guidance to stakeholders. Work as an SME in E2E software global development & implementation projects Evaluates and redesigns business processes, making informed proposals for process re-engineering and IT solutions that align with organizational goals and drive operational improvements. Translate business requirements into user stories and Functional Requirement Specifications in accordance with approved IT Architecture. Implements required IT solutions, including thorough testing, comprehensive training for end-users, and managing Service Level Agreements (SLAs) to ensure consistent and reliable service delivery. Leads the design of solutions th...
Job Title
Platform Analyst - SAP BA- Customer ServiceJob Description
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