Full time

Plan Manager-TPA

Posted by Voya Financial • Boston, Massachusetts, United States

📍 Boston, Massachusetts 🕒 February 22, 2026

About the Role

Profile Summary:

****Currently have 3 openings on this team. ****

Manages all aspects of specific TPA sponsored plans, maintain and enhance relationships with existing clients, and help to contribute to increased profitability. The individual will serve as a single point of contact and provide immediate resolution to customer inquiries through interaction with internal business partners.

Profile Description:

  • Services as primary customer contact for specific sponsored plans

  • Resolves service and communication issues through direct contact with sponsors, other customers and internal functional units (money in, money out, technical services)

  • Participates in relationship management with plan sponsors and customers.

  • Collaborates with sales, record keeping and operations staff to ensure plan alignment

  • Contributes to product development and process improvement efforts

  • ...

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