Full-time

PetSmart Retail Operations Manager Role

Posted by PetSmart • oakville, on, Canada

📍 oakville, on 🕒 June 19, 2026

About the Role

Lead store operations as a Retail Operations Manager at PetSmart. Drive excellence in merchandising, inventory, and team leadership while ensuring a safe environment for pets and customers.
As a Retail Operations Manager at PetSmart, you play a crucial role in achieving operational excellence in our stores. You will oversee everything from inventory management to team development, ensuring associates are well-trained and aligned with company goals. Your focus will include protecting pets in our care while maximizing operational efficiency and financial outcomes.
Key Responsibilities:
• Lead recruiting, coaching, and onboarding processes
• Oversee inventory management and merchandising execution
• Manage store financial performance and shrink targets
• Maintain safety and compliance in the store environment
• Communicate priorities and recognition to associates
Requirements:
• 3+ years in retail leadership or customer-focused roles
• Full-time availability ...

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