Personal Concierge Supervisor

**Job Identification:** 211260
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time

**Exceptional Hospitality Starts with You**

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a **Personal Concierge Supervisor** , you’re not just overseeing the daily operations of the concierge desk – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

+ **Leadership & Team Management**
+ Supervise, guide, and support the Personal Concierge team to ensure consistent delivery of exceptional service.
+ Conduct daily briefings, assign tasks, and monitor team performance.
+ Coach, mentor, and develop team members to enhance skills and service standards.
+ Participate in recruitment, onboarding, and performanc...