JOB DESCRIPTION
Nature and aim of the position
The holder of this position is responsible for managing an assigned merchant portfolio for TFS and CC products with the objective to improve the service offer to travelers
Main duties and responsibilities
Delivery of sales targetsDelivery of account specific contractual obligations and agreed activities at store levelImprove merchants knowledge and expertise with our servicesAccurate account management delivering the Sell-out objectives:First / ongoing trainingMaximize TFS business (IR and RR management)Maximize DCC business (Hit Rate management)Business Statistics analysis, presentation, discussion and actionAction plans and store visits in line with company segmentation modelAccurate use of CRM to plan, record and report account specific activityMain KPI’s
Turnover TFS, DCCTFS Refund Ra...