Performance Insights & Reporting Manager

Operational Performance, Performance Insight, Performance Reporting, Digital Commerce

• 12 month contract

This role forms a critical part of a European digital commerce team covering six core workstreams:

The Performance Insights & Reporting Manager owns the operational performance reporting across these workstreams — defining what performance reporting must answer, validating the insights it produces before they are distributed, governing the metrics and calculation logic behind the numbers, and continuously evolving reporting as business needs change.

It is a cross-functional role that collaborates across operational, governance and analytics teams, and requires the ability to communicate, present and report performance findings to senior and C-level leadership with clarity and confidence.

The post-holder owns the requirements, quality and direction of performance reporting end to end — from defining reporting needs, metric de...