Paytm - General Manager - Merchant Experience

the job</b><br/><br/><b>About Us:</b><br/><br/>Paytm is India's leading mobile payments and financial services distribution company.<br/><br/>Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.<br/><br/>Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.<br/><br/><b>Role Overview:</b><br/><br/>The Merchant Experience Lead - EDC (Mid-Market Channel) will be responsible for enhancing the end-to-end merchant experience across the EDC (Electronic Data Capture) ecosystem.<br/><br/>The role focuses on driving key business outcomes such as increasing EDC active merchants, reducing merchant churn, and enhancing GMV (Gross Merchandise Value) of retained merchants.<br/><br/>This leader will work cross-functionally wit...