Payment Operations Specialist

We are transforming the legal experience for all by while .We are currently seeking a **Payment Operations Specialist** to join our Payment Operations team in **Toronto**, **Vancouver**, or **Calgary.*** Prioritize custom payment pricing requests by analyzing complex card processing statements* Perform complex payments pricing analyses for both new and existing customers* Collaborate with client facing teams on custom pricing deal positioning, strategy, and talk tracks* Manage direct customer communications for existing and new customer around pricing and rate negotiations* Managing various operational queues with the goal of maintaining and exceeding internal and external SLAs* Supporting a team of Payment Operations coordinators in delivering on processes and tasks to acquire new customers and support existing ones in the Clio Platform* Directly supporting Clio customers who have questions or escalations concerning payments, including: + Topics related to making and accepting paymen...