Patient Support Coordinator for Genomic Testing

Be a pivotal part of GenTraceDx as a Patient Support Coordinator, ensuring smooth testing experiences for patients. Engage with families and clinical teams for optimal communication throughout the process.
This role is essential in guiding patients through advanced genomic testing, acting as their main contact point. You will facilitate interactions between patients, physicians, and internal teams, helping to clarify procedures and reporting timelines to enhance patient services. Your work will contribute to a national precision oncology initiative.
Key Responsibilities:
• Serve as the primary contact for patients during testing
• Coordinate detailed communication between stakeholders
• Aid in patient onboarding and consent processes
• Provide timelines and updates on testing status
• Maintain accurate records of interactions and follow-ups
Requirements:
• Experience in healthcare or patient coordination
• Strong communication and empathetic skills
• Ca...