Full-time
Patient Care Specialist
Posted by Fresenius Medical Center • Busan, South Korea, South Korea
About the Role
**JOB SUMMARY**
The PD Patient Care Specialist at Fresenius Medical Care Korea is responsible for promoting and managing the company's products and services to medical professionals and patients.
This role is to build and maintain close relationships with patients, and to provide excellent customer service to ensure customer satisfaction and loyalty.
**KEY RESPOSIBILITIES**
**Patient Care and Business Development:**
+ Identify and target potential customers within the healthcare industry, including hospitals, clinics, and dialysis centers.
**Customer Relationship Management:**
+ Build and maintain strong relationships with existing and new customers.
+ Provide ongoing support and education to customers regarding product usage and benefits.
+ Handle customer inquiries, complaints, and feedback in a professional and timely manner.
**Market Analysis and Reporting:**
+ Monitor market trends, competitor activit...
The PD Patient Care Specialist at Fresenius Medical Care Korea is responsible for promoting and managing the company's products and services to medical professionals and patients.
This role is to build and maintain close relationships with patients, and to provide excellent customer service to ensure customer satisfaction and loyalty.
**KEY RESPOSIBILITIES**
**Patient Care and Business Development:**
+ Identify and target potential customers within the healthcare industry, including hospitals, clinics, and dialysis centers.
**Customer Relationship Management:**
+ Build and maintain strong relationships with existing and new customers.
+ Provide ongoing support and education to customers regarding product usage and benefits.
+ Handle customer inquiries, complaints, and feedback in a professional and timely manner.
**Market Analysis and Reporting:**
+ Monitor market trends, competitor activit...
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