Patient Care Coordinator

Healthcare Virtual Assistants Wanted? Onsite – Mérida, Mexico Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices. This is a professional, long‑term onsite role focused on patient care and operational excellence.

• Answer inbound patient calls
• Schedule and confirm appointments
• Navigate EMRs
• Verify insurance benefits (VOB)
• Support prescription refill workflows

• Experience in a clinic, doctor's office, or hospital
• Familiarity with medical terminology and medical billing (plus)
• Proficient in English (B2 or higher) and Spanish
• High‑end customer service professionals with excellent phone presence
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Proficiency in using healthcare management software
• Ability to ...