Full-time

Patient Access Representative

Posted by Actalent • Memphis, TN, United States

📍 Memphis, TN 🕒 June 10, 2026

About the Role

Job Title: Patient Access RepresentativeJob Description
The Patient Access Representative is responsible for performing billing, collections, and reimbursement services, ensuring all required financial and demographic information is secured. The role involves monitoring, follow-up, and research of patient accounts to maintain accurate records while providing courteous and professional customer service at all times.
Responsibilities

+ Ensure all required financial and demographic information is secured.

+ Monitor, follow-up, and research assigned patient accounts to maintain accurate records.

+ Provide courteous and professional customer service.

+ Review erroneous claims and research commercial guidelines for corrections and adjustments.

+ Respond to patient and insurance company complaints, analyze charges and billing errors.

+ Contact clinical departments to resolve claim issues and ensure claim integrity.

+ Provide...

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