Partner Training Expert

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
Drives adoption of processes, systems, and best practices across all users by designing, developing, and delivering training programs.
Duties And Responsibilities
Drives operational excellence by designing, developing, and delivering training programs to ensure consistent adoption of processes, systems, and best practices for agents and internal users (e.x., Account Managers).
Develops and maintains training materials, user guides, and knowledge resources to support learning continuity.
Facilitates engaging training sessions across various stakeholder groups.
Assesses training effectiveness and competency achievement using evaluations, feedback, and performance metrics.
Identifies skill gaps and training needs through analysis, consultations, an...