Full time

Partner Success Manager (Tokyo Based)

Posted by Zoom • Japan, Tokyo, Japan

📍 Japan, Tokyo 🕒 February 25, 2026

About the Role

What you can expectZoom is seeking a strategic Partner Success Manager to drive customer success through our partner ecosystem. You will work with strategic partners to maximize customer value from Zoom's platform, driving retention, expansion, and adoption. As the primary liaison between Zoom and partners, you will provide tools, training, and insights to deliver exceptional customer experiences at scale. This is the Tokyo Based role, and you will report to the Partner Program Manager based in the UK.About the TeamThe Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.Responsibilities
  • Monitoring custom...
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