Full-time

Part Time Customer Experience Manager

Posted by Michaels • LEDUC, Alberta, Canada

📍 LEDUC, Alberta 🕒 February 21, 2026

About the Role

Store - LEDUC, AB



Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.



+ Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results

+ Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs

+ Plan and lead the execution of class and in-store events in accordance with Company programs

+ Lead the omnichannel processes

+ Manage and execute shrink and safety programs

+ Assist with cash reconciliation and bank deposits
...

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