Outlet Supervisor

Overview

As we prepare for our opening in Q1 2026, we seek a dedicated Outlet Supervisor to support daily operations, deliver exceptional guest experiences, and ensure service excellence across our food & beverage outlet.

Key Responsibilities

• Supervise daily outlet operations to ensure smooth, efficient, and high-quality service in line with hotel standards.
• Lead, train, and motivate service staff to deliver consistent guest experiences and uphold service excellence.
• Ensure compliance with Marriott International standards, policies, and operational procedures.
• Monitor service flow, guest satisfaction, and cleanliness standards, taking corrective action when required.
• Assist in staff scheduling, attendance monitoring, and manpower planning to meet operational needs.
• Handle guest feedback, complaints, and special requests professionally, ensuring timely resolution.
• Coordinate closely with kitchen, b...