Outlet Supervisor

Position Overview

We are looking for a responsible and proactive Outlet Supervisor to oversee the daily operations of our bakery outlet. The ideal candidate will lead the front‑of‑house team, ensure excellent customer service, maintain operational standards, and drive sales performance while supporting overall business goals.

Key Responsibilities

• Supervise daily outlet operations to ensure smooth service flow

• Lead, train, and motivate service crew and bakery staff

• Ensure high standards of customer service and product presentation

• Monitor inventory levels and coordinate replenishment with production team

• Handle cash management, POS transactions, and daily sales reporting

• Manage staff scheduling, attendance, and shift planning

• Ensure compliance with food safety, hygiene, and workplace safety standards

• Resolve customer feedba...