Outlet Supervisor

We are seeking an enthusiastic and detail-oriented Outlet Supervisor to join our dynamic team in Cairo, Egypt. In this pivotal role, you will deliver seamless shift operations through customer-focused service excellence and proactive team supervision. You will work collaboratively with management to drive outstanding guest satisfaction, maintain consistent operational standards, and create a positive, inclusive work environment. This position offers the opportunity to make a meaningful impact on both our guests' experiences and our team's success.

• Supervise and oversee daily outlet operations to maintain service standards and operational excellence
• Monitor employees' discipline, grooming standards, punctuality, and professional conduct
• Assess guest satisfaction levels, actively listen to feedback, and implement appropriate follow-up actions
• Perform opening and closing duties as assigned, ensuring all procedures are followed...