full-time

Order Taker

Posted by Etéreo • Playa del Carmen, Quintana Roo, Mexico

📍 Playa del Carmen, Quintana Roo 🕒 February 27, 2026

About the Role

Job Description

Join our team as an Order Taker and become one of the authors of our story. As part of the Auberge family, you will be responsible for answering phones, taking orders for room service requests, preparing services, and coordinating the department's workflow to ensure continuous and timely service for our guests.

CORE RESPONSIBILITIES:

  • Greet guests over the phone by name with a polite and welcoming tone. 
  • Take food and beverage orders. Ensure all dietary restrictions and/or allergies are communicated.
  • Record the details of the order from the guest, repeating the order back to the guest to check for accuracy. 
  • Process orders through our POS system. Ensure all dietary restrictions and/or allergies are noted on the ticket and communicated with culinary/servers.  
  • Wipe and sanitize check presenters and pens prior to handing orders to servers.
  • Process cash, credit car...

Ready to Apply?

Submit your application today and take the next step in your career journey with Etéreo.

Apply Now